Legal Window

Please email to Legal Department directly if you have any legal complaints.
Our Legal Department Email Address: legal@bcoolstore.com

Tips:
Please note that this email is not for handling the following issues:
1. Pre-sale issues: product enquiry, technical support, order change and cancellation, product stock checking, shipping status checking etc.
2. After-sale issues: wrong / defective / damaged / missing item, tracking information not available, order missing etc.

For these issues, please contact us via Customer Support(for pre-sale issue), our representatives will help you there.